Terms of Service

Welcome to Content Engine. These Terms of Service (“Terms”) govern your access to and use of the Content Engine platform operated by 4D Advisors(“we”, “our”, “us”). By creating an account or using the Service, you agree to these Terms.

1. The Service

Content Engine is a content management platform for creators and brands. It helps you research, create, schedule, publish, and analyze social media content — primarily on Instagram, with additional platforms added over time. We provide the Service on an evolving basis and may change or remove features as we improve the product.

2. Eligibility and account

You must be at least 13 years old (or the age of digital consent in your country) to use the Service. By creating an account, you confirm that the information you provide is accurate and that you are authorized to act on behalf of any business or brand whose Instagram account you connect.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us promptly of any unauthorized access at kate@weare-4d.com.

3. Connected accounts and platform compliance

When you connect an Instagram account, Facebook page, or any other third-party platform, you grant Content Engine permission to act on your behalf within the scope of the permissions you authorize.

You agree to comply with the terms of any third-party platform you connect — including the Instagram Terms of Use and Meta’s Platform Terms. You acknowledge that Content Engine acts as a tool to help you publish and manage content you choose, and that you remain solely responsible for that content.

4. Acceptable use

You agree not to use the Service to:

• Publish content that is unlawful, harassing, defamatory, hateful, fraudulent, or that infringes the rights of others.
• Engage in spam, automated mass-following, fake engagement, or any activity that would violate the rules of the connected platform.
• Reverse-engineer, decompile, or attempt to extract source code from the Service.
• Probe, scan, or test the vulnerability of our systems without our written permission.
• Use the Service to develop a competing product or to scrape data at scale.
• Misuse access tokens, credentials, or any other aspect of the Service in a way that violates this agreement.

We may suspend or terminate accounts that violate these rules, with or without notice depending on the severity of the violation.

5. Your content

You retain ownership of all content you create, upload, or publish through the Service (“Your Content”). You grant us a limited, non-exclusive license to host, transmit, and display Your Content solely as needed to operate the Service.

You represent that you have all necessary rights to Your Content, including any rights of publicity, copyright, or trademark required to post it on connected platforms.

6. Fees and billing

Some features of Content Engine require a paid subscription. Pricing, billing cycles, and refund terms will be presented to you before you commit to a paid plan. By subscribing, you authorize us to charge the payment method on file at the start of each billing cycle.

If a payment fails, we may suspend access until the balance is resolved. You can cancel a paid subscription at any time; your access continues until the end of the current billing period.

7. Termination

You can stop using the Service at any time and delete your account from your settings or by emailing us. We may suspend or terminate your access if you violate these Terms, if your use creates risk for us or other users, or if we discontinue the Service. Sections that by their nature should survive termination (intellectual property, disclaimers, limitations of liability, and dispute terms) will survive.

8. Disclaimer of warranties

The Service is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties — express, implied, statutory, or otherwise — including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or that any content you publish through it will reach a particular audience or perform in a particular way. Third-party platforms may change their APIs, rate limits, or policies in ways that affect the Service, and we are not responsible for those changes.

9. Limitation of liability

To the fullest extent permitted by law, 4D Advisors and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or loss of goodwill, arising from or related to your use of the Service.

Our total liability for any claim arising out of or relating to the Service is limited to the greater of (a) the amounts you paid us in the twelve months before the claim arose, or (b) one hundred US dollars.

10. Indemnification

You agree to indemnify and hold harmless 4D Advisors from any claim, demand, loss, or expense (including reasonable legal fees) arising from Your Content, your use of the Service, or your violation of these Terms or any third-party rights.

11. Governing law and disputes

These Terms are governed by the laws of the State of Oregon, United States, without regard to conflict-of-laws principles. Any dispute will be resolved in the state or federal courts located in Portland, Oregon, and you consent to the personal jurisdiction of those courts.

12. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or in-app notice. Continued use of the Service after changes take effect constitutes acceptance of the new Terms.

13. Contact

Questions about these Terms: kate@weare-4d.com.